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    Key Redemption

    Product Registration Help

    Product Registration Help

    To access purchased content or to download files from the Companion Website, you will need to create an account and register your product.
    Sign in to an existing account or register a new Cheng & Tsui account and enter your product key exactly as it appears.

    (Note: Some products will require you to answer a validation question instead of entering a product key.)

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Checking on your order

If you placed your order on Cheng & Tsui website, you may check the status of your order by logging in My Account and clicking on the  link at the top of any page on Cheng & Tsui's website. On your Account Dashboard, click the Orders tab and you will find a list of all your orders and their statuses. Please note that due to processing time, it may take up to a day for an order that has shipped to update to that status.