Cheng & Tsui is committed to ensuring accessibility for all individuals, including those with disabilities. We strive to create an inclusive and welcoming environment in which everyone can participate fully and equally.
Our Commitment
Compliance: We will comply with all applicable laws and regulations concerning accessibility, including but not limited to the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG) 2.1.
Equal Opportunities: We will provide equal opportunities for all individuals to access our products, services, facilities, and information regardless of their abilities or disabilities.
Continuous Improvement: We are committed to continuously improving accessibility in all aspects of our operations. This includes but is not limited to our physical locations, digital platforms, communications, and customer service processes.
Training: We will provide training and resources to our employees to ensure they understand the importance of accessibility and are equipped with the knowledge and skills necessary to implement accessible practices in their respective roles.
Feedback: We welcome feedback from customers, employees, and the community regarding accessibility concerns or suggestions for improvement. We will actively seek and consider such feedback to enhance accessibility across our organization.
Accessibility Goals
Digital Accessibility: We will strive to make our digital platforms, including websites, mobile applications, and digital content, accessible to individuals with disabilities by adhering to WCAG 2.1 standards.
Physical Accessibility: We will ensure that our physical locations, facilities, and amenities are designed and maintained to be accessible to individuals with disabilities, including but not limited to wheelchair access, signage, and restroom facilities.
Communication Accessibility: We will provide accessible communication options for individuals with disabilities, such as alternative formats of printed materials, sign language interpreters, and accessible customer service channels.
Employee Accommodations: We will provide reasonable accommodations to employees with disabilities to ensure they can perform their job duties effectively. This may include modifications to workstations, flexible scheduling, or assistive technologies.
Responsibility
All employees are responsible for upholding this accessibility policy in their day-to-day activities and interactions. The Office Manager is responsible for overseeing the implementation of this policy, monitoring compliance, and addressing any accessibility-related issues or concerns.
Contact Information
For questions, concerns, or requests related to accessibility, please contact:
Office Manager
Nuria Reina
nreina@cheng-tsui.com
25 West St, Boston, MA 02111 USA
PH: 617.830.5819
Review and Revision
This accessibility policy will be reviewed regularly to ensure it remains current and effective. Any necessary revisions will be made in accordance with changes in laws, regulations, or organizational needs.
Updated as of: March 1, 2024